Support services dedicated to RELiZORB patient access
RELiZORB Support Services is a support program for patients on enteral nutrition who have been prescribed RELiZORB to help break down fats. RELiZORB Support Services is available to help provide patients the resources they need to ensure a positive RELiZORB experience and our dedicated case management team works directly with payers to gain patient approvals.
RELiZORB Support Services can help you and your practice with:
Insurance verification
Claims management and appeals assistance
Prior authorization, reimbursement, and financial assistance
Patient eligibility for the RELiZORB Out-of-Pocket Assistance Program
Support is just a phone call away at 1-844-632-9271 or email: [email protected]
The RELiZORB Support Services team is made up of highly skilled individuals, including:
- Pediatric Nurse Practitioner
- Pediatric Occupational Therapist, MBA, MPH
- Pediatric ICU RN
- Pediatric Respiratory Therapist
Team members have fluency in Spanish, Mandarin, Arabic, and French. With geographic distribution across the US, RELiZORB Support Services offers local market support with regional payer expertise.
A growing number of payers are covering RELiZORB including most commercial insurers and state medicaid plans
Stay up to date with RELiZORB updates
Provide your email to receive updates on RELiZORB including information on medical policy and more.
For resources to help with RELiZORB ordering and approval (both inpatient and outpatient) as well as KOL educational videos and RELiZORB patient case studies, please click here.
Adverse event reporting
To report an adverse reaction, complaint, or product safety concern, please complete the Complaint Report form and return to Alcresta Quality Assurance at [email protected].