RELiZORB Support Services is dedicated to RELiZORB patient access Skip to content

Support services dedicated to RELiZORB patient access

RELiZORB Support Services

RELiZORB Support Services is a support program for patients on enteral nutrition who have been prescribed RELiZORB to help break down fats. RELiZORB Support Services is available to help provide patients the resources they need to ensure a positive RELiZORB experience and our dedicated case management team works directly with payers to gain patient approvals.

RELiZORB Support Services can help you and your practice with:

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Insurance verification

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Claims management and appeals assistance

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Prior authorization, reimbursement, and financial assistance

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Patient eligibility for the RELiZORB Out-of-Pocket Assistance Program

Support is just a phone call away at 1-844-632-9271 or email: [email protected]

The RELiZORB Support Services team is made up of highly skilled individuals, including:

  • Pediatric Nurse Practitioner
  • Pediatric Occupational Therapist, MBA, MPH
  • Pediatric ICU RN
  • Pediatric Respiratory Therapist

Team members have fluency in Spanish, Mandarin, Arabic, and French. With geographic distribution across the US, RELiZORB Support Services offers local market support with regional payer expertise.

A growing number of payers are covering RELiZORB including most commercial insurers and state medicaid plans

Stay up to date with RELiZORB policy updates

RELiZORB has growing clinical and community support in helping patients break down fat in enteral formulas. Provide your email to stay up to date on RELiZORB policy updates.

For resources to help with RELiZORB ordering and approval (both inpatient and outpatient) as well as KOL educational videos and RELiZORB patient case studies, please click here.

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Adverse event reporting

To report an adverse reaction, complaint, or product safety concern, please complete the Complaint Report form and return to Alcresta Quality Assurance at [email protected].