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(gentle music)

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<v ->RELiZORB support services offer</v>

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all kinds of help for families.

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They provide education,

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they answer questions if you have them,

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they will set up your pharmacy delivery orders

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to begin with so that everything's in place.

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So they're very, very helpful.

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There was a challenging time in our world

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where my insurance company was struggling

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to maintain coverage for Trenton's RELiZORB,

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and RELiZORB support services was fantastic.

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They were always available, they were very supportive.

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They helped me through every question I had,

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every challenge I had.

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They spoke with my insurance company directly.

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We know that this is a product that has changed his life.

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And during that time,

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we did run out of our enzyme cartridge.

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<v ->When RELiZORB was taken away from me,</v>

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my initial reaction was like,

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how am I gonna be able to still be healthy?

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How am I gonna be able to get

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all the nutritional values from my formula?

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It was really just utter like confusion

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and concern for the future.

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<v ->Trenton's overall energy level, and focus on school,</v>

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and focus on things he needed to do just kind of shifted.

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He wasn't getting the nutrition he needed, it was apparent.

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And it was really hard to see.

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We fight for what we need.

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And I'm really grateful to have had

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the support from RELiZORB, and to be able to

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say now he's back on track and doing fantastic.